SellCove Privacy Policy

Last Updated: May 18, 2026

This Privacy Policy describes how UzoUniverse, LLC d/b/a SellCove (“SellCove,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you use SellCove’s websites, creator dashboard, storefronts, checkout pages, APIs, integrations, and related services (collectively, the “Service”).

This Privacy Policy also explains your rights and choices regarding your personal information.

1. Scope and Roles

This Privacy Policy applies to personal information collected by SellCove directly.

When creators use SellCove to sell products or services to their customers, SellCove generally processes customer data on behalf of the creator for service delivery and platform operations. In those cases, the creator is typically responsible for customer-facing notices required for their own business practices.

2. Personal Information We Collect

We collect information in the categories below.

2.1 Information You Provide

• Account and profile data (for example: name, email address, login credentials, profile details).
• Billing/account subscription information related to your SellCove plan.
• Contact records you upload or create in CRM tools (for example: name, email, tags, notes).
• Content and metadata you create or upload (for example: product details, files, pages, campaign content).
• Communications with us (for example: support messages, feedback, legal requests).

2.2 Transaction and Commerce Data

• Order details, amounts, currency, status, refunds, and fulfillment metadata.
• Subscription lifecycle data (for example: plan status, renewals, cancellations).
• Booking/appointment data (for example: selected date/time, timezone, meeting details, cancellation/reschedule status).

2.3 Payment Data

Payments are processed by third-party processors (including Stripe and Stripe Connect). We receive transaction metadata needed to operate the Service (for example: payment status, payment intent identifiers, fees, and payout-related records), but we do not store full card numbers.

2.4 Automatically Collected Data

• Device, browser, operating system, and app/environment information.
• IP address, timestamps, request metadata, and log/security events.
• Usage and analytics data (for example: pages viewed, feature usage, navigation actions, referral data).
• Cookie and similar tracking data.

2.5 Integration Data

If you enable integrations (for example webhooks, Discord, email providers, Zapier, social/marketing tracking), we collect and process data needed to authenticate, operate, and maintain those integrations, subject to integration permissions and third-party terms.

2.6 Marketing and Email Event Data

For campaigns and transactional messaging, we may process send, delivery, open, click, unsubscribe, and related diagnostic events.

3. How We Use Personal Information

We use personal information for the following purposes:

• Provide, operate, maintain, and secure the Service.
• Create and manage accounts, subscriptions, and plan access.
• Process commerce workflows, including checkout, subscriptions, invoices/payment requests, orders, bookings, refunds, and related records.
• Provide customer support and respond to inquiries.
• Send service communications (for example: receipts, confirmations, reminders, operational notices, security alerts).
• Operate creator-requested automations and integrations.
• Monitor, detect, investigate, and prevent abuse, fraud, unauthorized activity, and policy violations.
• Analyze performance and improve product features, reliability, and usability.
• Comply with legal obligations and enforce agreements.
• Facilitate corporate transactions (for example: merger, financing, acquisition, or asset transfer).

4. Legal Bases for Processing (EEA/UK, Where Applicable)

Where required by applicable law, our legal bases include:

• Performance of a contract.
• Legitimate interests (for example: platform security, product improvement, fraud prevention, and service analytics).
• Compliance with legal obligations.
• Consent, where required (which can be withdrawn where applicable).

5. How We Disclose Personal Information

We may disclose personal information to:

• Service providers and vendors that support hosting, infrastructure, analytics, messaging, customer support, security, payments, and other business operations.
• Integration partners and connected services that you authorize.
• Professional advisors (for example legal, accounting, audit) where needed.
• Corporate transaction counterparties and successors.
• Government authorities, law enforcement, courts, and regulators where required by law or valid legal process.
• Other parties with your direction or consent.

We may also disclose aggregated or de-identified information that does not identify an individual.

6. Cookies and Similar Technologies

We use cookies and similar technologies for:

• Essential site and account functionality.
• Session management and authentication.
• Preferences and settings.
• Analytics and performance measurement.
• Attribution and campaign measurement.

You can control cookies through your browser settings. Disabling some cookies may affect Service functionality.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to:

• Provide the Service and maintain business records.
• Comply with legal, tax, accounting, and regulatory obligations.
• Resolve disputes and enforce agreements.
• Detect and prevent fraud and abuse.

Retention periods may vary by data type and legal requirements.

8. International Data Transfers

We may process personal information in the United States and other jurisdictions that may have different data protection laws than your jurisdiction. We implement reasonable safeguards consistent with applicable law for cross-border transfers.

9. Security

We use commercially reasonable technical, administrative, and organizational safeguards designed to protect personal information. No security method is perfect, and we cannot guarantee absolute security.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights to:

• Access personal information.
• Correct inaccurate personal information.
• Delete personal information.
• Object to or restrict certain processing.
• Portability of personal information.
• Withdraw consent where processing is based on consent.
• Appeal denial of a rights request where required by law.

To submit a request, contact us at legal@sellcove.store. We may need to verify your identity before processing requests.

10.1 Marketing Communications

You can opt out of marketing emails by using the unsubscribe link in those emails. You may still receive transactional or account-related communications.

10.2 California Privacy Rights

California residents may have rights under California law (including CCPA/CPRA), including rights to know, delete, correct, and limit certain uses of sensitive personal information, subject to exceptions.
SellCove does not sell personal information for monetary consideration. We do not knowingly share personal information for cross-context behavioral advertising in a manner requiring an opt-out under California law.

11. Children’s Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information to us, contact us and we will take appropriate action.

12. Third-Party Services and Links

The Service may include links to third-party websites, products, or services. Their privacy practices are governed by their own policies, not this Privacy Policy.

13. Region-Specific Notices

Where required, we provide additional jurisdiction-specific privacy notices and rights handling. If there is a conflict between this Policy and mandatory local law, mandatory local law controls.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised “Last Updated” date. Material changes may also be communicated through additional channels (for example, in-product notice or email).

15. Contact Us

If you have questions, concerns, or privacy requests, contact:

• Email: legal@sellcove.store
• Mail: UzoUniverse, LLC (SellCove), 3035 Rancho Vista Blvd Suite H-345, Palmdale, CA 93551, United States